How to Solve No Sound After Installed Volvo V60 Android Head Unit Radio?

How to solve problem without any sound after installed Volvo V60 Android head unit radio.

This is real case from our customer. He purchased Volvo S60 V60 Android Autoradio.

This is V60 back of OEM radio and plugs:

This is special harness.

The problem is

Morning,

I have received the unit I can make it power up, and i have connect with my samsung mobile.

But i can't hear anything from the speakers, (radio, spotify or phone calls)

This fiber optic from factory plug.

Answer:

Our head unit keep the original fiber optic and OEM main-unit.

Please install the factory screen on the right storage. Then you will get the sound.
You can check the original screen install it on the right storage.

This plug connect to

this connector from our harness.

Please disconnect the fiber optic, then connect that connectors to

our this plug from our harness:

Then please connect this cable to your factory main engine:

The customer feedback:

Hi,

Just tried to connect the fibre optic, and now audio is working.